Frequently asked questions

Can I choose the charity?

This is a nice idea and one we want to explore after the beta phase. For now, though, we suggest you discuss the charity choice with the business. If you have something you particularly care about, why not explain and suggest that the business makes the donation to your charity (or splits the donation across your and their chosen charities)?

I’m happy to support the business in giving money to charity, but I don’t want the details of our contract made public.

No problem at all. When the business registers the piece of work they’re doing for you, they can suppress all of the information, so nobody sees your name, or the amount that’s going to charity. It’s also worth flagging that Work for Good won’t see the full contract amount; all the business registers on the site is the amount of money going to charity.

What happens if I’m not happy with the work delivered by the business?

We’re very sorry to hear that. However, your contract with the business is the same as it would be in any other circumstance; so you should deal with the business direct. Work for Good does not guarantee the services provided by the businesses in any way.

Does the charity get the full donation?

The charity that is picked by the business will get the full donation amount, minus any bank transaction charge (typically 1.4% + 20p). This is the cost set out by Stripe, our payment transaction partner.

I am using a business who wants to register our project with Work for Good. Will it cost me anything?

No, the business you’re using will be making the donation to charity. There is no cost to you; you just pay the agreed amount for the work as you usually would.

How do I check a business really is doing Work for Good?

On our How it Works page, you can search for companies by name. Any business that has registered with Work for Good can be found, together with a summary of what they’ve raised/are raising and their chosen charities. Also if you are dealing with a business on a Work for Good transaction, we will send you a thank you confirmation once the donation has been received.