We (Work for Good Limited, company no: 09844955, registered office: 40 Manor Road, East Molesey, KT8 9JX United Kingdom) have created this policy in order to demonstrate our commitment to preserving your privacy and safeguarding any personal details you provide to us, whether on this website www.workforgood.co.uk (“the Website”) or by another means. This policy explains how we collect and use your information.
By using our website or providing us with your personal information you are agreeing to this policy. We may update this policy from time to time without notice to you, so please check it regularly. When will you need to provide your details?
We may collect personal information (for example your name, address, date of birth, e-mail address or telephone number) from you if you:
- Register an account on the Website;
- Make a donation to a charity through the Work for Good platform;
- Subscribe to newsletters or updates;
- Request information about Work for Good, including the service and the charities we support;
- Contact us or become involved with us in another way.
Except where permitted by law, we will never collect sensitive personal data about you without your consent.
On each of your visits to our site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Why do we need your details and how do we use them?
There are different reasons why we might need your personal details. The main ones are:
To build a Work for Good profile for you, where customers can see your activity. You have the option to suppress some of the data, including the donation amounts and the customer names, if you want to;
To track and administer donations to charities;
To provide information to you and your customers about how your fundraising is going;
To allow charities who are registered with us to see how much money they’re raising;
To provide email updates about Work for Good and your account;
To improve our service by contacting you for feedback.
Registering on Work for Good
In order to set up an account, we need to collect information about you, including your name, business and email address. As part of this process, you’ll need to register a username and password in order to access your account.
In order to create a fundraising page, you’ll also need to tell us which charities or not-for-profit organisations you want to support, and how much you are seeking to raise.
If you are registering on behalf of a business, you must ensure that the manager of the business agrees to you registering on Work for Good.
We will also take the bank details of participating charities to enable us to arrange onward payment of the donations.
Will you pass my information on to other organisations or individuals?
We will not sell your personal information, and we will not pass your personal information to any third parties except in the circumstances set out in this policy.
We will share the name of your company as charities need to know this to comply with their own fundraising rules and procedures. We will not however provide any personal information to a participating charity unless you give us your consent to do so. Please note that if you give permission, charities may want to contact you directly.
On occasion, we may need to use other companies to process your data on our behalf for the purposes for which you have provided it to us. If we do this, we will not give those individuals or organisations any rights to use your personal information (or to contact you) except in accordance with our instructions.
The only times we will pass your details to anyone else would be:
- To enable payment providers to complete transactions
- To organisations within the payment card industry in order to prevent online fraud
- Where we are required to do so by any law or court order. We will not pass your details to any third parties for marketing purposes.
How long will we keep this information about you?
We will only keep information about you for as long as we need to. We make sure that any companies which process your data on our behalf do the same.
How do we keep your information secure?
Work for Good takes the security of our users’ data very seriously. We are committed to protecting your information from misuse, loss, disclosure or unauthorised access and have security measures in place to prevent this. We use a firewall, intrusion detection software and encryption to ensure user data is kept as secure as possible. Our hosting provider also employs physical security policies to prevent physical access to our data centres and we perform regular system patching.
We make no representations about any other websites, and when you access any other website through a link on our website (including social media sites); you understand that it is independent from us and that we have no control over that website or the way your personal information is collected through those websites. Those websites may have their own privacy policies and we encourage you to look at those policies or contact the website operators directly to understand how your personal information is used.
Access to your information and corrections
If you would like a copy of some or all of the personal information we hold about you, please write to us at firstname.lastname@example.org. We want to make sure that your personal information is accurate and up to date so please let us know if you think it isn’t.
Where is my information stored?
The data that we collect from you will primarily be stored in the UK. When providing payment details through the Stripe payment service, those details may be transferred outside of the the European Economic Area ("EEA") to its US headquarters. By submitting your personal data, you agree to this transfer, storing or processing. More information about this transfer can be found here: https://support.stripe.com/questions/stripe-and-european-data-transfers.
How to contact us
If you would like further information on how your information is used, how we keep your information secure, what your rights to access information we hold on you are, or have provided your details but have now decided that you no longer want to receive information from us, please email us at email@example.com.