Shelter

Shelter Press Release - 11 December 2025

With the government’s Homelessness Strategy imminent, new research from Shelter reveals 382,618 people in England - including 175,025 children - will spend this Christmas without a home.

The number of people officially recorded as homeless has risen by a shocking 8% in one year, equivalent to 28,602 people. Shelter’s analysis, which is the most comprehensive overview of recorded homelessness by local authority area, shows 1 in every 153 people in England are now experiencing homelessness. This reflects sharp rises in the number of people sleeping rough and record numbers of families with children stuck in temporary accommodation.

The charity’s homelessness total, which combines official homelessness figures and responses to Freedom of Information requests, breaks down as follows:

350,480 people are homeless in temporary accommodation (TA), most of whom are families with children. This is the highest number of people in TA since records began

At least 4,667 people are sleeping rough on any given night – a 20% increase in one year

An estimated 16,294 additional single people are in hostels or other homeless accommodation

At least 4,031 people are in accommodation provided by social services

According to Shelter, the dire shortage of social homes, unaffordable private rents and the freeze on housing benefit are pushing more people into homelessness and trapping them there.

Over 90% of the people recorded as homeless – including 84,240 families – are in temporary accommodation. Temporary accommodation is only intended for short-term use, but the lack of alternative options means people are increasingly stuck in it for much longer.

The charity’s research shows households spend an average of nearly three years in temporary accommodation while attempting to access a stable home. Conditions in temporary accommodation are often terrible. Entire families may be crammed into one room in a rundown B&B, having to share beds, with inadequate or non-existent cooking and laundry facilities. Others may be placed in grotty bedsits that are miles away from their children’s school, their work, and crucial support networks – completely destabilising their lives.

For those not entitled to temporary accommodation, sofa-surfing, a bed in a night shelter or sleeping rough may be their only option.

While over half of the people who are homeless in England live in London, Shelter’s data makes clear the housing emergency is not limited to the capital. Stark rises in homelessness have been seen across much of the country:

In the North West, the number of people recorded as homeless has grown by 15% in the last year, and in Yorkshire and the Humber and the West Midlands it has risen by 11%.

Newham is the local authority with the highest rate of homelessness in the country with 1 in 18 people homeless. But outside of London, Slough is the worst affected local authority, with 1 in 43 people homeless, followed by Hastings with 1 in 60 homeless and Manchester and Birmingham where 1 in every 61 people are homeless.

Until more genuinely affordable social housing is built, one of the only ways people can escape homelessness is if they are able to afford private rents. But this is almost impossible when housing benefit is frozen and so far out of sync with current rents. This is why Shelter is urging the government to immediately help people who are currently homeless by unfreezing housing benefit so that it covers at least the bottom third of private rents.

While the charity campaigns for change, its free emergency helpline, webchat, online advice, and network of face-to-face services will continue providing direct support to thousands of people facing homelessness this winter and beyond. By donating to Shelter’s urgent winter appeal, the public can help to connect someone experiencing homelessness with a trained adviser who will provide support now, and in the tough months ahead. Search www.shelter.org.uk/winterappeal.

Sarah Elliott, Chief Executive Officer at Shelter, said: “It’s unthinkable that as winter sets in, more than 382,000 people are without a safe place to call home. Thousands of people are bracing themselves for their next freezing night on the street, while over 84,000 families are facing up to the grim reality of spending Christmas in damaging temporary accommodation.

“Every day at Shelter we hear from parents who are terrified of waiting out another winter in appalling temporary accommodation. Cut off from family and friends in a bleak emergency B&B that’s miles away, they watch as their children’s breath hangs in the air and mould climbs the walls.

“We urge the government to help the families who are homeless right now by ending the freeze on housing benefit. This would immediately lift thousands of children out of temporary accommodation and into a home. While we campaign for change, our frontline services will continue providing direct support to those facing homelessness this winter and beyond. The public can join us in this fight by donating to our urgent appeal today.”

Elaine, 49, is a Disability Inclusion Consultant living in Haringey, North London. She has spastic quadriplegic cerebral palsy and arthritis and is a carer for her 25-year-old autistic daughter. They have been homeless for nearly a decade. Their current temporary accommodation is freezing in winter and is falling into disrepair, with huge cracks in the walls and crumbling tiles. It is meant to be accessible, but the adaptations don't meet Elaine's needs.

Elaine said: “No one chooses to be homeless. I became homeless through a combination of factors. My dad died, my marriage broke down, and my landlord couldn’t meet my accessibility needs. My daughter was 17 and at college at the time. It was a massive shock to the system.

“The first property we were placed in had severe damp and there were steps to the kitchen and bathroom, so I was basically confined to the main bedroom for three years as I rely on a walking frame at home. It wasn’t suitable for my complex medical needs, but we had no choice.

“The council only moved us when mushrooms started growing from the walls. It affected my breathing, and my daughter developed rashes from the mould growing in her mattress. The place we are in now is just as bad as the last. The house is collapsing so the tiles are shifting and there are huge cracks in the walls.

“Living in temporary accommodation is an endless waiting game. It was supposed to be for a few weeks, but it’s been over 8 years now. We’re still living out of boxes. We could be told to move at any time. We’re living in limbo and it’s awful.”

Georgia, 36, is an administrator for a home care service, living in Norfolk. She and her 7-year-old son became homeless in May after a marriage breakdown. Following legal advice from Shelter, Georgia and her son have moved into a stable and secure social home just in time for Christmas.

Georgia said: “We used to live in a normal family home with a garden in Norfolk. I only found out we were being evicted two days before the bailiffs arrived. It was such a shock. The council found us a room in a B&B. It had a tiny little kitchen area, two single beds, a toilet and a bath all in one room. I told my boy we were staying there until we got our forever home. He was excited at first. He thought it was a holiday, but we ended up staying there for five months.

“Living in temporary accommodation impacted everything. We had to rehome our cat and dog and I had to leave my job due to all the upheaval. The place was 45 minutes away from my son’s school. He was really tired and unsettled. It severely impacted my mental health. I barely left the room for months. I was crying every day.

“While I was counting down the days until we had somewhere stable to live, the council declared us intentionally homeless. It was then that I approached Shelter for help. We were in that room for a while longer, moved to a shared property for two weeks, then a flat for another fortnight. Shelter’s legal advice helped me successfully appeal the council’s unfair decision.

“We have now moved into a permanent social home. We are really happy. My son’s toys were the first things to come out of storage. It’s amazing to see him relax and play again. It was all so uncertain before. We could be told to go with barely any notice. Now I know my son is safe and this home is ours.”

Shelter Press Release - 20 November 2025

Shelter has today released a powerful new film featuring beloved TV presenter and media personality Alison Hammond, showing the stark reality of what it means to be homeless and living in temporary accommodation at Christmas.

While families across the country look forward to the festive break in the comfort of their own homes, thousands will spend them in crammed into one room, with belongings stacked against damp and mouldy walls — miles away from their family, friends, and communities. One of these families is Alicia, a 39-year-old single mum who is currently homeless in temporary accommodation, with her six-year-old son, Aeon.

In a moving one-to-one conversation, Alison sits down with fellow mum Alicia, who reveals that she and her son Aeon have been homeless for nearly six years — the entirety of his young life. She describes being moved from one temporary place to next, constantly battling mould, damp, and the uncertainty of never knowing when or where they will be sent next. Alison is heartbroken as Alicia shares her Christmas to-do list, which includes buying new mouse traps, chasing up repairs, and tackling mould on the walls, all while trying to make the holiday special for her son.

The film comes at a time when homelessness is at record levels, with 172,420 children currently homeless in temporary accommodation in England — the highest number since records began 21 years ago. Record-high private rents and a chronic shortage of affordable social homes are pushing more families to the brink and robbing them of the basic need of a safe and stable home.

Shelter’s emergency helpline, online advice, and frontline services provide vital support to families facing homelessness. A donation to the charity this winter could help to connect a family with a trained housing adviser who will listen and find practical ways to improve their situation, as well as supporting Shelter to campaign for the changes that will end homelessness for good.

Alicia, 39, is a single mum who is currently homeless and living in temporary accommodation in London with her six-year-old son, Aeon. Aeon has been homeless his entire life. When Alicia first became homeless, she says she “went straight into survival mode.” She said; “You just think, I need to find some kind of stability. I felt really alone and didn’t want to be a burden to anyone. The first temporary accommodation I lived in was awful; there was damp everywhere, you could smell it, and there were bedbugs — I had to throw away all my mattresses. My mental health really suffered, and I felt so isolated, like it was just me and my son against the world. Now, in my current accommodation, there’s mould and mice, and I don’t feel safe. My asthma has gotten worse, my son’s breathing has gotten worse, and there are moments when he stops breathing at night. I feel like I’m getting bounced around, and you start to feel forgotten.”

Talking to Alison about how she feels about another Christmas living in TA, Alicia said:“I want to be excited for Christmas for my son, but deep down I’m not — it’s a catch-22. I love the holidays, but the struggles we’re going through make them hard to enjoy. Still, I try to make it the best I can for him. I’m not asking for much; I just want a stable home where my son feels happy.”

When things became too difficult to manage alone, Alicia reached out to Shelter for support, speaking with a Helpline advisor who helped her understand her legal rights and guided her through her options for securing safer, more suitable temporary accommodation. Alicia said: “When I reached out to Shelter, they really listened. They helped me to understand my rights and gave me the tools to stand up for myself. I felt heard — and when you feel heard, you feel like you can do anything. I want to be that resilient person who overcame homelessness, so my son knows I fought for us. This is happening to so many people right now. Reaching out for support changed everything for me, and I hope my story inspires and empowers others to do the same.”

Alison Hammond, said: “I couldn’t believe what Alicia was telling me — it really got me. She’s a single mum, just like I am, and I felt such a connection with her and the love she has for her son. No one should have to live the way Alicia and Aeon are living.

“Alicia still does everything she can to make Christmas special for Aeon, but behind the scenes it’s like a full-time job — chasing repairs, tackling damp, dealing with mice, sorting legal papers. Both she and Aeon have been struggling with their breathing, and he’s even been in hospital. Can you imagine? This is what she’s facing at Christmas. No family should have to live like that.

“I’m supporting Shelter because they’re there for families like Alicia’s, giving them help and fighting for lasting change to end homelessness for good. Meeting Alicia and hearing her story really moved me — I just want to help and be part of the change we so clearly need.”

Sarah Elliott, Chief Executive Officer at Shelter, said: “Every day we hear from families in temporary accommodation who are terrified of waiting out the winter in appalling conditions, watching their breath hang in the air as damp and mould climbs the walls. Their experience is only worsened by bitter isolation, as many are moved miles away from their extended families, schools, and communities.

“At Shelter, we’re doing everything possible to help parents fight for a better home for their children. No family should face homelessness alone this Christmas. Donate today and you can help connect parents to someone who will provide support now, and in the tough times ahead.”

Shelter Press Release  - 16 Oct 2025

New government statutory homelessness figures, released today, reveal 172,420 children are now homeless in temporary accommodation in England. This is an 8% increase in a year and the highest number since records began 21 years ago.

The new data for April to June 2025 exposes the devastating scale of the housing emergency across the country:

The number of children homeless in temporary accommodation is now larger than the entire population of Oxford.

Overall, there are now 132,410 households homeless in temporary accommodation across the country - up 8% in a year.

A third of households (32%), 42,740, are accommodated in temporary accommodation outside of their home area – up 10% in one year.

London is the worst affected area in the country. 97,140 children in the city are homeless in temporary accommodation and nearly half (46%) of all households (34,280) are accommodated out of area.

Ahead of the Autumn Budget on November 26^th, Shelter is calling on the government to urgently unfreeze local housing allowance to help families out of temporary accommodation and prevent those pushed to the brink by rocketing private rents from becoming homeless. But in the long term, the only way to end homelessness for good is for the government to ramp up delivery of social rent homes through the new Social and Affordable Homes Programme.

Mairi MacRae, Director of Campaigns and Policy at Shelter, said: “It’s utterly shameful that the number of children homeless could now fill a city the size of Oxford. Thousands face a long grim winter stuck in temporary accommodation, including freezing bedsits and cramped B&Bs, because successive governments have passed the buck for a housing emergency of their making.

“Every day we hear from families who are terrified of spending months or even years in appalling conditions, watching their breath hang in the air as damp and mould climbs the walls. These conditions are only worsened by bitter isolation, as many are moved miles away from their extended families, schools, and communities.

“The government must unfreeze local housing allowance in the Autumn Budget so that it covers at least the bottom third of local rents, to prevent more families from being caught in the rising tide of homelessness. And in the long-term, the government must set an ambitious national target for the number of social rent homes it wants to see delivered – we need 90,000 a year for 10 years to end homelessness for good.”