About us
Homelessness is both very simple and enormously complex. At its heart, is a lack of housing fit for habitation, affordable and safe. Homelessness is, however, the result of poverty, trauma, violence, abuse, discrimination, addiction, mental illness, poor health, indifference and crisis.
We provide care and support for people affected by crisis, vulnerability and homelessness, to secure a foundation and build hope, health and happiness in their lives.
We achieve our vision through:
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Supporting people to alleviate their need and enabling them to flourish
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Putting our clients’ experience at the centre of our care, development and advocacy
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Pioneering innovative approaches to change systems, break down barriers and be a voice for justice and inclusion
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Building effective partnerships with organisations that share our values
We support anyone that is in crisis, poverty, vulnerable, homeless or at risk of losing their home.
Over our fifty years of supporting highly vulnerable people, we have been committed to providing innovative services to meet the needs of our community and in doing so have shaped local and national strategies. For example, we delivered Britain's first 'wet hostel', a model that is now endorsed nationally and internationally and is still one of our current services.
Central to this has been service user involvement, understanding that getting the support right for someone is the key for positive and sustained change. Lived-experience is a key part of our structure and ensures our services are truly trauma informed and sympathetic to those accessing our services.
See more about one of our latest projects to put prevention at the heart of our story…